Overview
- We will ship worldwide, we also ship to PO boxes.
- Although certain restrictions apply, My Hobby My Art Shop ships to all states within USA. Shipping rates are based on your item subtotal.
- We can ship to any other Country, please contact me first.
- Sales Tax (if applicable) will be calculated based on the State or Province to which the merchandise is shipped.
- If for any reason you choose to return your selection prior to shipping, we’ll refund the purchase price to your credit card or PayPal account. Once the product is shipped the are no returns.
- We pack your items to avoid any breakage during shipping but we cannot have any control on how the shipping company handles packages, please keep that in mind. If for any reason there was something wrong with your items, please contact me.
Shipping Policy:
- Order Processing: Once you place an order, our team will process it within 3 business days (Monday to Friday). Please note that during peak seasons or promotional periods, there may be a slight delay in processing times.
- Shipping Methods: We offer various shipping methods, including standard shipping, express shipping, and international shipping. The available options will be displayed at checkout, and you can choose the one that suits your needs.
- For international shipping, please contact me so we offer you the best shipping price.
- Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping charges will be displayed at checkout before you complete your purchase.
- Delivery Time: The estimated delivery time will depend on the shipping method selected and the destination. Please note that unforeseen circumstances such as weather conditions or customs delays may affect delivery times, for which we cannot be held responsible.
- Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier’s website.
Return Policy:
- Eligibility: If for any reason you choose to return your selection prior to shipping, we’ll refund the purchase price to your credit card or PayPal account. Once the product is shipped the are no returns.
- We pack your items to avoid any breakage during shipping but we cannot have any control on how the shipping company handles packages, please keep that in mind. If for any reason there was something wrong with your items, please contact me.
- Return Process: If you would like to initiate a return, please contact our customer service team or visit our website’s returns page. We will provide you with further instructions and assist you throughout the process.
- Exchange: No exchanges one the package is shipped. If for any reason you choose to exchange your selection prior to shipping, we can solve it, please contact us first. Once the product is shipped the are no exchanges .
- Please note that this policy applies to online purchases made through our website. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team.
- We appreciate your cooperation and hope that you enjoy your shopping experience with us!
Ruth
My Hobby My Art Shop